FAQ

 “Frequently Asked Questions”

1️⃣ Orders & Shipping

  • Q: How long does shipping take?
    A: Orders are processed within 1–2 business days. Standard shipping usually takes 5–10 business days.

  • Q: Can I track my order?
    A: Yes! Once your order is shipped, you’ll receive a tracking number via email.

2️⃣ Returns & Exchanges

  • Q: What is your return policy?
    A: We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

  • Q: How do I exchange an item?
    A: Simply contact our support team at support@[storename].com with your order details, and we’ll guide you through the exchange process.

3️⃣ Products & Sizing

  • Q: How do I know my size?
    A: Check our Size Guide on each product page for accurate measurements.

  • Q: Are your products true to color?
    A: We strive for accurate color representation, but slight variations may occur due to monitor settings.

4️⃣ Payments & Security

  • Q: What payment methods do you accept?
    A: We accept all major credit/debit cards, PayPal, and other secure payment options.

  • Q: Is my payment information safe?
    A: Absolutely! Our site uses secure encryption to protect your information.