FAQ
“Frequently Asked Questions”
1️⃣ Orders & Shipping
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Q: How long does shipping take?
A: Orders are processed within 1–2 business days. Standard shipping usually takes 5–10 business days. -
Q: Can I track my order?
A: Yes! Once your order is shipped, you’ll receive a tracking number via email.
2️⃣ Returns & Exchanges
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Q: What is your return policy?
A: We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. -
Q: How do I exchange an item?
A: Simply contact our support team at support@[storename].com with your order details, and we’ll guide you through the exchange process.
3️⃣ Products & Sizing
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Q: How do I know my size?
A: Check our Size Guide on each product page for accurate measurements. -
Q: Are your products true to color?
A: We strive for accurate color representation, but slight variations may occur due to monitor settings.
4️⃣ Payments & Security
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Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, and other secure payment options. -
Q: Is my payment information safe?
A: Absolutely! Our site uses secure encryption to protect your information.